I have a new “toy” as part of my office equipment. I’ve wanted a stand-up option for my computer because I always felt tired of sitting so long during the day. I’m now the proud owner of a standing desk so I can stand and sit when I want. This is an extremely valuable addition to my work process.
An interesting adjustment has been with my glasses. I wear progressive lenses when working on a computer. I’ve found it works well for moving my gaze from the computer to the keyboard and occasionally to the television in my office. It can also turn around and keep a focus on what Captain Jack is doing behind me!
My progressive lenses work fine when I’m in the sitting position, but when I stand, they become blurry and more than a little annoying. The lift in the desk creates a different eye angle. That angle requires a different pair of lenses, so I use my cheap readers. The adjustment I had to make was important because without a clear vision, I couldn’t effectively work, and my results would suffer.
What pair of glasses are you peering through for your business? Isn’t 2020 the perfect time to make sure your vision is crystal clear?
Every business requires specific vision and clarity to improve performance and productivity. Without this specific and clear direction, then nobody in the organization would be seeing the path to success, and results would be less than expected, morale would be lower than desired, and the financial risk to your business would increase exponentially.
Every January, I visit my optometrist to get an exam. This exam clarifies the health of my eyes and resulting vision. Let’s do a quick check on your vision. Here are my five best practices to improving your corporate vision and clarity.
1. Get a new “exam” on your company mission, vision, and values (MVV)
Some of you may not have a written MVV which means you are long overdue for your exam! The MVV is critical to clarity because without it, you’re flying blind. If you do have one, congratulations. Now check the expiration date. If you haven’t reviewed or worked on it for more than two years, you’re overdue. Just like your eyes can change over time, so can your mission and objectives around it.
A review shouldn’t be painful; it does need to be honest and involve other key people in your organization.
2. Focus on activities and results
Too many MVVs suffer the same fate as New Year’s Resolutions. The resolution is to “lose weight;” yet misses the daily activities, disciplines and accountabilities required for positive performance and success.
This is where reverse engineering success comes in. What’s your objective? Is it to increase gross revenue by 15%? That’s a good quantifiable metric, but how will you do it? Reverse engineer your sales process. What do you need to do to improve from the year before? Is it more sales calls, more referrals, new equipment, an improved social media presence, or something else specific to you?
Your MVV must include the disciplines around activity that are required to achieve ultimate success.
Someone must be responsible for all these daily disciplines or they won’t get done. We are all human; very few of us can robotically work through our action plan daily. We all need someone to hold us accountable.
While accountability is easy to understand conceptually, the hard part is the process. Most accountability requires some level of consequences for not getting done. In decades gone by (and unfortunately in some businesses even today), the old “control and command” method was in vogue. I tell you what to do and you do it, or else you’re demoted or fired. I prefer a more collaborative approach, but still with some level of consequences. The consequences might small at first; however, if they persist, it may become apparent that someone might be self-selecting themselves out of the company! If the accountability is on us as the business owner, then vision might be the problem. That would require a re-commitment to a new vision with better clarity.
4. Get a different perspective
The most successful business owners I know all invest in some form of advisory or coaching. This is important for two reasons.
First, we all need someone to examine what we are doing and challenge us. It’s easy to get myopic and start breathing our own exhaust. Those results are deadly! A coach will be able to expand your worldview and make you do your own vision testing to become more focused on your goals.
Second, everyone needs another person to share both failures and successes. While spouses, children and the family dog (all of which might be part of your company structure, by the way!) might offer a sounding board, a coach offers both sounding board and next steps.
5. Make this process fun
If you’re like me, you like to do fun things. While we all have parts of our work that aren’t quite as enjoyable, what we do better be fun or else we are in the wrong business. Life is too short to waste on going through the motions.
While “process” sounds daunting, it’s not. Think of it as the building blocks to the ideal business and lifestyle. Just like going to the optometrist on a regular basis improves the likelihood of lifelong eye health, investing time and finances into this process will have the same results for your business. You have control over the process and if it’s fun. There is a correlation to fun and success.
Bottom line: The concept of a specific and clear vision isn’t new. It starts with leadership and moves through the organization. Regardless of what you have in place today, invest the time in creating or updating your Mission, Vision and Values. Your vision will immediately be better and brighter!
© 2020 Dan Weedin. All Rights Reserved
My February column for the Kitsap Sun, part of the USA Today Network