This is an excellent excerpt from my professional mentor, Alan Weiss on the difference between confidence and arrogance. Really pertinent to all business professionals. It comes from his weekly Monday Morning Memo. It takes about 20 seconds to read and well worth it…

This week’s focus point: When you hold firm opinions and defend your belief system, people who can’t debate well often resort to calling you names, typically “arrogant.” Don’t let it bother you. True arrogance is the belief that you have nothing left to learn, while true confidence is the belief that you can help others to learn as you continue learning yourself. (Smugness is arrogance without the talent.) Arrogant people often try to “sell” and “pitch.” Confident people share value, often providing their intellectual property for free in so doing. If you think you’re “selling,” you tend to believe someone wins and someone loses and you must overcome opposition. If you’re providing value, you tend to think that you’re trying to help others and would be remiss not to, since it’s a “win/win” proposition.

Monday Morning Perspective: When the house is finished, death comes. — Thomas Mann

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