Jun 10, 2019 | Business Strategy, Extra Points
I was on the ferry over the weekend when from my car I heard the announcement by the captain that the crew would be performing an abandon ship drill. They were recruiting passengers to help; I now wish I had volunteered since it might have helped this missive! Next...
Apr 22, 2019 | Business Strategy, Extra Points
The time-frame to walk down 20 floors of a hotel, discover the emergency is a false alarm, and then take an elevator back to your room is 15 minutes. I know. Just did it. I was in Las Vegas to teach a class last week, staying in a nice casino on the strip where the...
Sep 25, 2017 | Extra Points
This is Part 4 of a four-part series this month in honor of National Preparedness Month. Thank you fore bearing with me this month to ficus on readiness and preparedness. In order to be “unleashed” both personally and professionally, you need to make sure...
Jul 30, 2013 | Uncategorized
I was recently interviewed for an article on crisis management for Chief Executive Officers. The question was – what are the five things that need to be in EVERY crisis plan. I thought I’d share my answer with you! Chain of Command – There must be a clear,...