Extra Points: Abandon Ship

I was on the ferry over the weekend when from my car I heard the announcement by the captain that the crew would be performing an abandon ship drill. They were recruiting passengers to help; I now wish I had volunteered since it might have helped this missive! Next...

Extra Points: Close Calls

The time-frame to walk down 20 floors of a hotel, discover the emergency is a false alarm, and then take an elevator back to your room is 15 minutes. I know. Just did it. I was in Las Vegas to teach a class last week, staying in a nice casino on the strip where the...

Extra Points: Be Part of Something Larger

This is Part 4 of a four-part series this month in honor of National Preparedness Month. Thank you fore bearing with me this month to ficus on readiness and preparedness. In order to be “unleashed” both personally and professionally, you need to make sure...

The Big 5

I was recently interviewed for an article on crisis management for Chief Executive Officers. The question was – what are the five things that need to be in EVERY crisis plan. I thought I’d share my answer with you! Chain of Command – There must be a clear,...