Avoiding the Dreaded Nose in the Rear

A funny thing happened on the way to the living room. My mother occasionally uses a wheelchair to move back and forth from the bathroom to the living room, and I’m the chauffeur. As we took the straightaway down the hall, Captain Jack and Bella burst in front of...

Crisis Case Study: The Shot in the Dark

This is in the category of the “You never know what can happen” in your business. The local news led off with a story about an assisted living facility in a small rural area north of Seattle having a shooting on site. It seems that a facility manager got...

Crisis Case Study #2

Just yesterday, a shooter in a Portland, OR shopping mall opened fire with a gun and randomly killed two people and injured another. This type of shooting spree has become all too familiar in this country and around the world. The devastation, carnage, and terror are...
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