Dec 3, 2018 | Business Strategy, Extra Points
When I coached high school basketball, one of the concepts I taught was muscle memory. In changing fundamental mechanics – like shooting a basketball – it takes 21 consecutive days to create “muscle memory.” If you stop the consecutive and...
Nov 26, 2018 | Business Strategy, Extra Points
It was a satisfying Saturday in watching my alma mater, the University of Washington Huskies defeat our cross-state rivals the Washington State Cougars and retain the Apple Cup for the 6th consecutive year. With apologies to my WSU pals (well, not really), I feel...
Nov 5, 2018 | Business Strategy, Extra Points
Last week I ordered a salad and smoothie from the local drive-thru cafe and salad shop. I paid online for custom-order lunches. They sent me an immediate email acknowledging my order and letting me know that another email would soon arrive as to when my order would be...
Nov 5, 2018 | Business Strategy, Extra Points
Last week I ordered a salad and smoothie from the local drive-thru cafe and salad shop. I paid online for custom-order lunches. They sent me an immediate email acknowledging my order and letting me know that another email would soon arrive as to when my order would be...
Oct 29, 2018 | Business Strategy, Extra Points
My earliest memory of Halloween is dressing up as Captain America as a young boy and trick or treating with my parents. For a long period of time, that was how Halloween was celebrated. As I grew older as a teenager, the celebration style changed. Trick or treating...