Sep 16, 2013 | Business Strategy, Leadership
In the last week, the news has been rife with crisis. If you’ve been following current events, you will have seen deadly flooding in Colorado; a devastating fire on the Jersey Shore less than a year after Hurricane Sandy; another cruise ship debacle off an Italian...
Aug 28, 2013 | Business Strategy
Information from my shopping cart and merchant account vendor’s newsletter. It applies to what I do so here I am sharing it with you. You can figure out the moral of the story! Data breach incidents in the United States alone cost companies an average of $188...
Aug 20, 2013 | Business Strategy, Leadership
As we are on the eve of National Preparedness Month in September, I am thrilled to unveil a brand new, unique program that only I can offer to businesses of all sizes and industries. I call it the Crisis Awareness and Prevention System (CAPS). This information will...
Aug 15, 2013 | Uncategorized
I was just interviewed for a magazine article on what steps businesses can take to bounce back quickly after a disaster like a fire, flood, or tornado. Here was my response… Have a crisis/disaster recovery plan in place BEFORE the disaster. Too many businesses...
Jul 30, 2013 | Uncategorized
I was recently interviewed for an article on crisis management for Chief Executive Officers. The question was – what are the five things that need to be in EVERY crisis plan. I thought I’d share my answer with you! Chain of Command – There must be a clear,...
