Preparation.
Last week, Barb and I spent 4 days and 3 nights in New York City. On Tuesday, it was the Occupy Movement Day to protest whatever it is they are protesting. The participants of Occupy New York gathered in Bryant Park next to the Bank of America. It was a beautiful day, so we decided to take in the park and watch the “festivities.” Although, sirens were constantly going, the march and protesting was all peaceful. Nobody got out of line.
When we got back to our hotel, we were shocked and dismayed to see Seattle was in disarray. Protesters were breaking glass on cars, throwing bricks through storefronts, and basically creating havoc and mayhem. It dawned on me that I was safer in New York than in Seattle!
New York is the safest big city in the world. Even before 9/11, they have been prepared for insurgency and terrorism; riots and unrest; and everything in between. This May Day event was small potatoes for a group that is prepared, focused, and committed to keeping people safe. Seattle and other cities can learn a few things.
So can all of us in business. Being unprepared is negligent. Not knowing how to respond to an objection in a sales call; not having your technology prepared and tested prior to a speech; and not being ready to deliver orders when you marketed for just that eventuality is bad business. Run your business more like New York runs their police team – be prepared, be be focused, and be committed.
This week’s quote – “My interest is in the future because I’m going to spend the rest of my life there.” Charles Kettering
© 2012 Dan Weedin. All Rights Reserved