I help people and organizations with crisis management planning. What we should all know is that we have it within us to be heroes…just like this Major League Baseball umpire – John Tumpane – was in Pittsburgh yesterday. Watch this 3-minute video. You’ll be glad you did.

https://players.brightcove.net/1105443290001/19b4b681-5e7c-4b03-b1ff-050f00d0be3e_default/index.html?videoId=5486357870001

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