This is a 10-part video series I recently created for Chron, which is the online version for the Houston Chronicle. The topic surrounds crisis planning and disaster recovery for small business. The questions and topics were raised by readers of Chron. There really is no order to the videos; they each deal with a different topic in this area. This is of vital importance for businesses and organizations of all sizes. Executives and small business owners should focus on these strategies to assure sustainable operations and revenue. I will feature a new video daily for the next 10 days.
Video #6 – Situational Crisis Communication Theory
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