Aug 3, 2016 | Business Strategy, Leadership, Uncategorized
As many of you know, my daughter Mindy was recently married. It turned out to be a gorgeous Seattle summer day. After the wedding, I piled in the car my other daughter Kelli and her friend Gina to head from the church to the reception at a downtown hotel. As we hit...
Nov 30, 2015 | Extra Points, Uncategorized
This Week’s Focus Point: Finding Balance The week following Thanksgiving here in the United States has become a transition point for people, both professionally and personally. It starts a shift from the “regular year” into a full blown holiday...
Feb 4, 2015 | Business Strategy, Leadership
It’s three days after an excruciatingly painful Super Bowl loss for my hometown team. The Seattle Seahawks and their fans basically took a brutal punch to the gut. In the span of about 30 “real-time” seconds from the point where Marshawn Lynch was tackled on the...
Sep 19, 2014 | Business Strategy, Leadership
So you’re a business owner or executive and you want to handle a crisis with ineptitude and enrage your important business partners, all your employees, and your target audience, right? Then study today’s press conference by NFL Commissioner, Roger...
Sep 4, 2014 | Business Strategy
Earthquake, fire, flood, loss of power, data breach, injured worker, auto accident, workplace violence, loss of key employee, reputation damage, economic downturn, hazardous spill, sued by employee, inability to operate, loss of property…. Crisis happens everyday to...
