Apr 20, 2010 | Business Continuity Strategies, Business Strategy, Marketing & Branding
Can you answer the question, “Why you?” When I interview insurance agents for my clients, I always ask this question at some point of the conversation. The answers vary greatly. Most agents will talk about what they do, the services they provide, the years...
Dec 12, 2009 | Leadership
Dear Tiger, As an avid golfer for the past 31 years, a fan of your game and what you’ve done for the sport, and as a concerned human being, I’m sending you this open letter with unparalleled advice on how to get your “game” back on track. I know you pay the boys from...
Sep 23, 2009 | Uncategorized
I was fortunate to speak yesterday to the Building Owners & Managers Association (BOMA) of South Puget Sound on the topic of the value of powerful presentation skills. One of the key learning points we discussed was what I call “Extemporaneous...
Jul 24, 2009 | Leadership
An article in today’s New York Times details President Barack Obama’s retraction for a comment he made regarding the arrest of an African-American Harvard professor by a white law enforcement officer. He said that the police had “acted...
Jun 16, 2009 | Business Continuity Strategies, Business Strategy
Here are my 23 Best Practices for Business Communications. They are not in any priority order or all-inclusive. They are a good start. If you commit to all 23, you will go a long way into providing more value for your clients, prospects, and business associates....
